SUBMITTING A WARRANTY CLAIM:
Please complete our Warranty Request Form with as much information as possible. This will begin the warranty claim process and we will contact you once your claim has been assessed.
Warranty Claim FormSubmit request here
Elevation products are made with premium grade materials. We’re completely confident that you’ll be satisfied with our one-of-a-kind designs for the rest of your life. And we mean it — our Pinnacle Promise is a lifetime warranty.
Elevation warrants its products against manufacturing defects in materials, craftsmanship and design for a period of a lifetime from the date of purchase for only the original owner with accompanying proof of purchase.
This limited lifetime warranty applies to and covers only Elevation branded products.
ANY IMPLIED WARRANTIES OF MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE THAT CANNOT BE DISCLAIMED UNDER APPLICABLE STATE LAW ARE LIMITED IN DURATION TO TWO YEARS FROM THE DATE OF ORIGINAL PURCHASE.
2-YEAR LIMITED WARRANTY
Elevation reserves the right to refuse any items for any reason(s).
This limited lifetime warranty is expressly limited to the repair or replacement of a defective product, at the option of Elevation and is the sole remedy of the warranty. This limited lifetime warranty applies only to the original purchaser of the product and is not transferrable. This limited lifetime warranty applies only to products purchased through an authorized dealer or distributor. In no event shall Elevation be liable for any loss, inconvenience or damage, whether direct, incidental, consequential or otherwise resulting from breach of any express or implied warranty or condition of merchantability, fitness for a particular purpose, or otherwise with respect to Elevation products except as set forth herein. This limited lifetime warranty gives the consumer specific legal rights, and those rights and other rights may vary from place to place. This warranty does not affect your statutory rights. Elevation products are warranted against manufacturing defects in materials and workmanship from the date of retail purchase of the product, subject to limitations detailed above.
1660 Steel Way Drive
Mount Joy, PA 17552
Damaged or otherwise defective products should be directed to the attention of Elevation. Defective products will be replaced
with the same or equivalent product at Elevation’s earliest possible convenience. In all cases, contact Elevation to obtain
proper Return Authorization (RA) documentation.
For products damaged in shipping, contact your carrier and then contact Elevation.