Search Menu Cart
Banner

Warranty

Pinnacle Promise Lifetime Warranty

Elevation products are made with premium grade materials. We’re completely confident that you’ll be satisfied with our one-of-a-kind designs for the rest of your life. And we mean it — our Pinnacle Promise is a lifetime warranty.

Elevation warrants its products against manufacturing defects in materials, craftsmanship and design for a period of a lifetime from the date of purchase for only the original owner with accompanying proof of purchase.

This limited lifetime warranty applies to and covers only Elevation branded products.

ANY IMPLIED WARRANTIES OF MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE THAT CANNOT BE DISCLAIMED UNDER APPLICABLE STATE LAW ARE LIMITED IN DURATION TO TWO YEARS FROM THE DATE OF ORIGINAL PURCHASE.

WARRANTY EXCLUSIONS

  • Damage due to improper installation or follow-up maintenance or lack of skill, competence or experience of the user or assembler
  • Products that have been modified, neglected used in competition or for commercial purposes, misused or abused or anything other than normal use
  • Installation of parts or accessories not originally intended for or compatible with Elevation products
  • Normal wear and tear
  • Elevation reserves the right to refuse any items for any reason(s).

    This limited lifetime warranty is expressly limited to the repair or replacement of a defective product, at the option of Elevation and is the sole remedy of the warranty. This limited lifetime warranty applies only to the original purchaser of the product and is not transferrable. This limited lifetime warranty applies only to products purchased through an authorized dealer or distributor. In no event shall Elevation be liable for any loss, inconvenience or damage, whether direct, incidental, consequential or otherwise resulting from breach of any express or implied warranty or condition of merchantability, fitness for a particular purpose, or otherwise with respect to Elevation products except as set forth herein. This limited lifetime warranty gives the consumer specific legal rights, and those rights and other rights may vary from place to place. This warranty does not affect your statutory rights. Elevation products are warranted against manufacturing defects in materials and workmanship from the date of retail purchase of the product, subject to limitations detailed above.

    SUBMITTING A WARRANTY CLAIM:

    For items ordered through ElevationEquipped.com, please visit My Account > Orders and click the "Request Warranty" button. This will streamline the process by linking your warranty request to your original order number. You must be logged in to use this option.

    Warranty Claim Form
    with ElevationEquipped.com Account

    For items purchased through an Elevation retailer or where no online order number is available, please fill out the Warranty Claim Form below.
    Warranty Claim Form
    NO ElevationEquipped.com Account

    CONTACT:

    Elevation
    1660 Steel Way Drive
    Mount Joy, PA 17552
    717.492.8035

    Info@ElevationEquipped.com
    ElevationEquipped.com

    Damaged or otherwise defective products should be directed to the attention of Elevation. Defective products will be replaced
    with the same or equivalent product at Elevation’s earliest possible convenience. In all cases, contact Elevation to obtain
    proper Return Authorization (RA) documentation.

    For products damaged in shipping, contact your carrier and then contact Elevation.

    Next Level Newsletter Signup